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• Recom Global Field

Recom Global Field

Scope of Business

Recom Research is an independent global market research company, supplying the highest level of market data collection and related services for decision makers. We are active in more than 70 countries, and offer quantitative, qualitative and custom research in all market research sectors. Recom can provide you with the market information you need from local to global.

Recom Research's Field Division is about outsourcing & coordinating your market research needs - so that we become a member of your team. We have been on the front lines of data collection for over 10 years - we go straight to the source - enabling you to deliver the analysis, insights and advice relevant to your clients customers, business strategies and investments.

We work in the following markets:

We offer the following research solutions:

We offer the following methodologies:

Recom offers a comprehensive fieldwork solution, providing you with the insight and information that you need - local, regional, continental or global.

We work in partnership with our clients, taking care of the day-to-day management of the project. You are spared the operational headaches of data collection and can focus instead on research design and analysis. We deliver prompt, reliable and accurate data, at highly competitive prices.

The cornerstones of the Recom approach are

Perhaps the most important element for you is that you have a single point of contact - instead of juggling with multiple agency contacts in multiple countries, you have a dedicated, highly experienced Recom Project Manager, with excellent communications skills, who coordinates everything for you, saving you both time and money.

Recom's success is based on our skills in organizing projects to meet, and ideally exceed, our client's expectations at every level. We achieve this by providing a service that is tailor-made, incisive and delivered on time.

We are independent and flexible with a clear focus on offering the highest level of service while understanding business demands for equally high value for money. It is always our aim not only to meet the client's research objectives but also look for the most cost-effective approach.

International Reach

Through our CATI call centre and team of highly experienced interviewers, we can provide a one-stop shop for your qualitative and quantitative research needs worldwide. We have the resources and capabilities in the UK to cover all major languages, but where a project needs local expertise we always use partners with whom we have an established partnership & are sure they meet our professional caliber.

Our international partners are independent owner-managed businesses that are committed, creative and have a high quality focus. Our experience has shown that such companies offer excellent value for money, with the projects managed by very experienced executives, who are often the founders of the company.

Naturally, each of our global partners must make confidentiality and non-disclosure commitments.

We have systems in place to ensure that each partner meets the same high standards of quality and service that we set for ourselves, and we monitor these standards vigilantly during each study ensuring that they adhere to our stringent project management procedures.

Quality

Recom has ISO 9001:2000 accreditation, and places great importance on quality procedures at all stages of the research process. We are members and follow the MRS and ESOMAR code of conduct whilst conducting research interviews - all staff are trained in accordance with MRQSA guidelines. All interviewers work in small teams of 4 to 6, where they are monitored regularly on a daily basis, in order to ensure that not only the information is accurately captured but to identify areas where greater investigation is required.

We constantly review our processes, partners and methods. Our flexible organizational structure and modest overheads allow us to offer high quality work at competitive prices. Our high client retention record is clear evidence of our ability to work with our customers to continuously lower prices but still maintain high quality.

Contacts for Recom Global Field Services

Barbara Rosenberg
Tel: +43 (0)1369 5367
barbara.rosenberg@recomresearch.com

Ria Barnabas
Tel: +44 (0)208 560 0808
ria.barnabas@recomresearch.com